Shipping policy
Be-Oxi Shipping Policy
Last Updated: October 2025
Welcome to Be-Oxi (www.be-oxi.com) — your trusted destination for jewellery and fashion accessories.
Please read our Shipping Policy carefully to understand how and when your order will reach you.
Shipping Coverage
We currently ship all over India through our trusted courier partners such as DTDC, Delhivery, Bluedart, Ekart, and others depending on your location and serviceability.
For special orders, we may also offer international shipping upon request (charges applicable).
Order Processing Time
All confirmed orders are processed within 1–5 working days (excluding Sundays and public holidays).
Once your order is shipped, you will receive an email and/or WhatsApp notification with a tracking number.
Orders placed during festivals or sales may take additional time to process due to high demand.
Estimated Delivery Time
Metro cities: 3–6 working days
Other areas: 5–9 working days
Remote or rural locations: 7–12 working days
Delivery time may vary based on your pincode, courier performance, or unforeseen delays (weather, strikes, etc).
Shipping Charges
Shipping charges are variable and calculated automatically at checkout based on:
The weight and size of your order, and
The delivery pincode or destination location.
You can view the applicable shipping charge on the checkout page before payment.
Free shipping may be offered during promotional periods or for orders above a certain amount, as mentioned on our website.
Payment Method
We currently accept only prepaid orders through secure online payment methods.
Cash on Delivery (COD) is not accepted at Be-Oxi.
Tracking Your Order
Once your order is shipped, you will receive a tracking number and courier link via email or WhatsApp.
You can also track your parcel directly on:
🔗 https://www.be-oxi.com/apps/track-order (or through your courier’s official website, such as DTDC or Delhivery.)
Return & Exchange Shipping
If you receive a defective or wrong product, you can request a return or exchange within 48 hours of delivery.
To claim a return, please provide a 360-degree opening video of the parcel at the time of unboxing.
For complete details, see our Refund & Exchange Policy.
Shipping Delays
Be-Oxi is not responsible for delays caused by:
Incorrect or incomplete shipping address provided by the customer
Natural calamities, strikes, or courier issues beyond our control
However, we always assist customers in tracking and resolving courier-related issues promptly.
Need Help?
For any shipping or delivery concerns, please contact us:
📧 Email: support@be-oxi.com
📞 Phone / WhatsApp: +91 9800139040
