Terms of service

Last Updated: October 2025

Welcome to Be-Oxi (www.be-oxi.com) — your trusted destination for jewellery and fashion accessories.
By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Be-Oxi. Throughout the site, the terms “we”, “us”, and “our” refer to Be-Oxi.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional policies referenced here.

Be-Oxi reserves the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for updates.

2. Online Store Terms

You must be at least 18 years old or have parental consent to use this website.

You may not use our products for any illegal or unauthorized purpose.

You agree not to duplicate, copy, resell, or exploit any portion of the Service without our written permission.

3. Product Information

We make every effort to display the colors, images, and descriptions of our products as accurately as possible.
However, actual product appearance may vary slightly due to lighting, screen resolution, or handmade finishing differences.
All jewellery and accessories are sold as described — please read the product details carefully before purchase.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise mentioned.

We reserve the right to change prices at any time without notice.

Payments are accepted only through secure online payment gateways.

  • Cash on Delivery (COD) is not accepted.

5. Order Acceptance and Cancellation

Once your payment is successfully processed, you will receive an order confirmation email.

Be-Oxi reserves the right to refuse or cancel any order at any time, including due to product availability, pricing errors, or suspected fraudulent activity.

If your order is cancelled after payment, the amount will be refunded to your original payment method within 5–7 working days.

6. Shipping and Delivery

Orders are processed within 1–5 working days (excluding Sundays and public holidays).

Delivery timelines depend on location and courier partner performance.

Shipping charges are variable based on product weight and delivery pincode.

For complete details, please refer to our Shipping Policy.

7. Return and Exchange Policy

We only accept returns or exchanges for defective or wrong products delivered.
To be eligible:

You must raise the request within 48 hours of receiving the parcel.

You must share a 360-degree opening video showing the issue clearly.

For full return instructions, please visit our Refund & Exchange Policy.

8. Intellectual Property

All content on this website — including logos, designs, text, images, and graphics — is the exclusive property of Be-Oxi.
You may not use, reproduce, or distribute any material from our site without written permission.

9. Limitation of Liability

Be-Oxi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We make no warranties of any kind regarding the accuracy or completeness of information provided on our site.

10. Third-Party Links

Certain content, products, or services may include materials from third parties (such as courier or payment partners).
We are not responsible for the content or accuracy of third-party websites linked to our store.

11. Privacy and Security

Your submission of personal information through the store is governed by our Privacy Policy.
We ensure your data is handled securely in compliance with applicable laws.

12. Governing Law

These Terms of Service and any agreements made under them shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Nadia, West Bengal.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:
📧 Email: support@be-oxi.com
📞 Phone / WhatsApp: +91 9800139040